Terms and Conditions

TERMS AND CONDITIONS
This Agreement was last revised on February 11th, 2024.

1) INTRODUCTION
We appreciate your visit to our online store, located at https://joliabrand.co, owned and operated by JOLIA.
By exploring our website, you indicate your acceptance of the following terms and conditions. Please note that these terms and conditions may be updated without prior notice; therefore, we advise reviewing them regularly. Your use of our website confirms that you have read, understood, and agreed to these terms, which encompass our Privacy Policy as a vital part of this agreement. Should you disagree with any of these terms, we kindly ask you to refrain from using our website.

2) DEFINITIONS
• “Agreement” encompasses the comprehensive set of terms and conditions, which includes the Privacy Policy and supplementary documents provided by the Website.
• “Product” or “Item” pertains to the merchandise available for purchase on the website.
• “Service” or “Services” encompasses the various offerings available on the website, such as placing an order or submitting a customer review.
• “User,” “You,” and “your” denote individuals who access or utilize our services.
• “Customer” refers to users who access the website and complete purchases by making payments for the available products.
• “We,” “us,” and “our” signify JOLIA, the entity operating the website.
• “Website” includes “https://joliabrand.co” and any potential future iterations or affiliated websites.
• “Customer Account” signifies an electronic account established by the customer for the purpose of procuring products offered on the website.

3) INTERPRETATION
• The terms, whether in singular or plural form, and the term “includes,” should be construed to encompass both singular and plural, and “includes” should be interpreted as “comprehensive” without restrictions.
• Words indicating a specific gender should be construed to encompass all genders.
• References to laws, ordinances, or statutes also encompass all regulations, instruments, and any current compilations, modifications, re-enactments, or replacements.
• The headings, bold typeface, and italics (if utilized) are purely for convenience and do not constrain or impact the meaning or interpretation of the terms in this Agreement.

4) INTRODUCTION AND SCOPE
• Scope. These Terms are relevant to your use of the Website and its Services. Any third-party products or services are governed by their respective terms and are not controlled by these Terms, unless explicitly specified otherwise.

• Eligibility: To access particular Services provided on the Website, you must be at least 16 years old and should not have faced prior suspension or expulsion from our system for any reason.

• Electronic Communication: When you access this Website or transmit electronic communications to us from your computer or mobile device, you are consenting to engage in electronic communication with us. Furthermore, you agree to receive electronic communications from us in a similar format, and you have the option to retain copies of these communications for your own records.

5) SERVICES
At Jolia, we celebrate the art of true craftsmanship, each piece in our collection meticulously crafted by skilled artisans. Our creations are not just fashion items; they are a testament to the rich tapestry of Lebanese pride, woven into every thread and zipper. Our artisans, representing diverse backgrounds, bring with them unique stories and experiences, adding layers of depth to each distinctive piece.
By choosing Jolia, you’re not just acquiring beautifully crafted items; you’re contributing to local businesses and unraveling the narrative behind each creation. Despite economic challenges, the Jolia community perseveres, creating exquisite pieces that reflect the beauty and resilience of the Middle Eastern artistic community. Your support is an investment in exceptional craftsmanship and a means to empower local artisans.

6) MODIFICATIONS TO THE SERVICE
We reserve the right to modify, adjust, or revise the terms and conditions as necessary. In the event of any changes, an updated version of the terms will be accessible on our website, and notifications regarding these revisions will be sent to you. Your continued use of the website after these changes have been posted will indicate your acknowledgment and agreement to the revised terms.

7) ACCOUNT
To access certain features on our website, registering an account and providing specific details to create a user ID and password may be necessary. By initiating the account setup process, you confirm the accuracy and currency of the information provided. The security of your account, encompassing your registration details, username, password, and any associated billing information, is entirely your responsibility. You are accountable for any authorized or unauthorized use of your account. In case of any security breaches or unauthorized activities, it’s crucial to notify us immediately. We reserve the right to suspend or terminate your account credentials at our discretion, with or without prior notice.

8) LEBANESE HERITAGE COLLECTION
Immerse yourself in the rich cultural tapestry of Lebanon with our Lebanese Heritage Collection. Carefully curated, this collection is a testament to the profound connection between tradition and contemporary design. From time-honored motifs to innovative twists, each piece in the Lebanese Heritage Collection reflects the essence of Lebanese pride and craftsmanship. Explore the fusion of traditional artistry with modern aesthetics, resulting in designs that resonate with cultural depth and contemporary allure. Embrace the narratives woven into each creation, and experience the beauty of Lebanon’s heritage brought to life in every meticulously crafted design.

9) PRIVACY OF USER INFORMATION
At Jolia, safeguarding user privacy is a fundamental aspect of our commitment to providing a secure and trustworthy shopping environment. We prioritize the protection of all personal information shared by our users during their interactions or purchases on our platform. Our practices are guided by a robust Privacy Policy that outlines how we collect, use, store, and safeguard user data.
It’s essential for users to understand that any personal information provided, including but not limited to name, contact details, billing information, or browsing history, is handled in strict compliance with our Privacy Policy. We employ industry-standard security measures to safeguard this information from unauthorized access, alteration, or disclosure. This ensures that user data is utilized solely for the purposes outlined in our Privacy Policy, such as order processing, customer support, or personalized shopping experiences.
While Jolia is dedicated to upholding stringent data protection practices, users share the responsibility for maintaining the confidentiality of their login credentials and account information. It’s crucial for users to employ best practices in safeguarding their account details, including creating strong passwords, refraining from sharing login credentials, and logging out of their accounts when using shared devices. By taking these precautions, users can further enhance the security of their personal information and account access.
Our commitment to user privacy extends beyond mere compliance – it’s a cornerstone of our ethos. We continuously evaluate and update our security measures and privacy practices to ensure that user information remains protected and that our users can shop with confidence on Jolia.

10) ORDERING AND PAYMENT
• Order Placement: Customers can place orders on the JoliaBrand.co website by selecting desired items, adding them to the cart, and proceeding to checkout. Ensure that all order details, including item specifications, quantities, and shipping information, are accurate before confirming the purchase.
• Payment Methods: JoliaBrand.co accepts various payment methods, including credit/debit cards, digital wallets, and other secure online payment options. Payment details are processed through a secure payment gateway to protect customer information and ensure a safe transaction.
• Pricing and Taxes: Product prices displayed on our website are inclusive of applicable taxes. Shipping costs, if any, are calculated separately and added to the total order amount at checkout. Prices are subject to change without prior notice, but any changes will not affect orders already placed.
• Payment Security: Jolia prioritizes the security of our customers’ payment information. Our website employs industry-standard encryption protocols to safeguard all payment transactions, ensuring a secure and confidential payment experience.
• Order Confirmation and Tracking: Once the order is processed and shipped, customers receive a confirmation email containing order details and shipment tracking information. Customers can track their orders by entering the provided order number in the “order tracking” section on our website.
• Modification or Cancellation of Orders: Customers can request modifications or cancellations within a specific timeframe before order processing begins. Once an order is processed and shipped, modifications or cancellations cannot be accommodated. For such requests or any inquiries regarding orders, please contact us promptly at Info@joliabrand.co.
• Contact Information: For any inquiries, concerns, or special requests related to orders and payments, customers can contact us at info@joliabrand.co. Our customer service team is dedicated to providing assistance and ensuring a positive shopping experience for our valued customers.

11) GENERAL CONDITIONS
• The information provided on our website is not guaranteed to be accurate, complete, valid, or timely.
• Your use of the website is subject to a limited, non-commercial, and personal license in connection with the Service. This license is contingent upon your adherence to all the terms and conditions specified in this Agreement. Any violation of this Agreement will lead to an immediate revocation of the granted license without prior notice.
• Unauthorized reproduction, distribution, display, sale, lease, transmission, creation of derivative works, translation, modification, reverse-engineering, disassembly, decompilation, or exploitation of any part of this Site is strictly prohibited unless you have obtained written permission from www.joliabrand.co.
• We are not responsible for any errors in printing on the site or the final sale of products. The images displayed on the site may not precisely represent the appearance of the products due to potential variations in color, monitor settings, photo quality, and resolution. Our aim is to provide accurate representations of the products.

12) GEOGRAPHIC RESTRICTION
We retain the authority to limit or deny access to any service, individual, specific geographic area, or jurisdiction as we consider necessary. We may exercise this right as required. Furthermore, we maintain the prerogative to terminate any service at any given moment. In cases where a service offered on this website is prohibited, any such offer becomes invalid.

13) CUSTOMIZATION WORKSHOPS
Embark on a creative journey and become the designer of your dreams with our Customization Workshops. These interactive sessions offer a unique opportunity to unleash your creativity and personalize your own bespoke Jolia item. Join us alongside our skilled artisans as we guide you through the process, from selecting high-quality materials to adding those personal touches that make your creation uniquely yours. Immerse yourself in the world of craftsmanship, gain insights into the intricate techniques, and discover the joy of bringing your vision to life. These workshops are more than just an experience; they are a celebration of individuality, offering a hands-on opportunity to co-create a piece that reflects your style and personality.

14) SUSTAINABLE FASHION WEBINARS
Delve into the heart of sustainable fashion with our exclusive Sustainable Fashion Webinars. Join us, along with industry experts and environmentalists, in a series of engaging sessions that explore the intersection of fashion and sustainability. Learn about our eco-friendly practices, from sourcing sustainable materials to adopting environmentally conscious production methods. Gain insights into the journey of sustainable fashion and understand how your choices as a consumer contribute to a positive impact on both the community and the planet. Education seamlessly meets style in these webinars, creating an informative space where you can make conscious choices without compromising on your love for fashion.

15) USER RESPONSIBILITIES
• Your commitment is to utilize the Service and Website exclusively for lawful purposes, adhering to all applicable laws during your use of the Website.
• You are prohibited from utilizing or accessing the Website to gather market research for any competing business.
• It is forbidden to misrepresent or impersonate any person or entity for deceitful or unlawful purposes.
• You are not allowed to access the Website using any device, scraper, or automated methods without obtaining proper authorization.
• If you come across inappropriate content or illegal activities on the Website, you must promptly report them to us.
• Any interference with the normal functioning of the Website or attempts to gain unauthorized access to data, files, or passwords through hacking, data mining, or similar means are strictly prohibited.
• When submitting content to www.joliabrand.co or third parties, you must not use a false email address or assume a false identity.
• You affirm that your submissions are free from any intellectual property rights infringements, disputes, or third-party claims.
• You are obligated to notify us of any unsuitable content you encounter and to report any content that violates any laws.
• We maintain the right, at our sole discretion, to deny your access to the Website or any service, or any part thereof, without prior notice, and to remove any content.


16) EXCLUSION OF LIABILITY
By utilizing the website www.joliabrand.co, you hereby agree that we shall not be held accountable for any indirect damages arising from the use of our products, nor for any delays in deliveries, which may occur, especially during special occasions or events. To avoid such situations, we strongly recommend placing your orders well in advance.
We shall not assume liability for any delays or errors resulting from circumstances beyond our control, such as labor disputes, fires, war, governmental decisions, or disruptions or non-deliveries from our suppliers.
You acknowledge that we do not guarantee the accuracy, completeness, validity, or timeliness of the information provided by us or any third parties. Furthermore, we are not responsible for any materials posted by us or any third party. As such, it is your responsibility to exercise judgment, caution, and common sense when evaluating any potential methods, offers, or information provided by us or any third party.
Under no circumstances shall JOLIA, its owner, directors, employees, partners, agents, suppliers, or affiliates be held liable for any indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, losses of profits, revenues, usage, goodwill, or other intangible losses. This liability extends to (i) your use or inability to access or use the Service; (ii) any conduct or content of third parties on the Service; and (iii) unauthorized access, use, or alteration of your transmissions or content. This applies regardless of whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, and regardless of whether we were aware of the possibility of such damages.

17) ARTISAN COLLABORATION SERIES
Embark on a journey of boundless creativity with the JoliaBrand.co Artisan Collaboration Series. In this exclusive series, we invite you to explore a dynamic fusion of innovation and cross-cultural inspiration as we join forces with artisans from diverse disciplines and regions. Witness the magic that unfolds when different artistic perspectives converge, resulting in limited-edition collections that transcend traditional boundaries. From the collaborative sparks of creativity to the final masterpiece, each piece in the Artisan Collaboration Series is a testament to the power of collaboration and the celebration of diverse artistry. Join us in embracing a new era of design, where the fusion of talents creates truly unique and extraordinary collections that resonate with the essence of JoliaBrand.co.

18) TYPOGRAPHICAL ERRORS
At Jolia, we exert all reasonable efforts to ensure the accuracy of product and pricing information displayed on our website. However, there may be occasions when pricing or typographical errors occur. The price of an item cannot be confirmed until an order is placed.
Should an item be listed with an incorrect price or contain inaccurate information due to pricing or product information errors, we retain the right, at our sole discretion, to decline or annul any orders made for that item. In the event of a mispricing, we may, at our discretion, communicate with you to provide instructions or cancel your order, and we will promptly inform you of such a cancellation.

19) NO RESPONSIBILITY
We disclaim any responsibility for any losses that may arise from factors beyond our control, such as inaccurate or incomplete information provided by you on our website, your inability to access our website at any given time, errors or omissions on our website, or unauthorized access or loss of personal information.
20) ETHICAL SOURCING PLEDGE
At JoliaBrand.co, ethical sourcing is not just a commitment; it’s a profound pledge embedded in the core of our values. Our Ethical Sourcing Pledge is a solemn promise to our customers that every material used in our products is responsibly and ethically sourced. We go beyond the conventional standards by prioritizing fair labor practices, ensuring transparency, and establishing traceability in our supply chain. With our Ethical Sourcing Pledge, you can trust that every purchase you make aligns seamlessly with your values. Join us in making a conscious choice for a sustainable and ethically sourced future, where every Jolia product tells a story of integrity, craftsmanship, and responsible stewardship.

21) JOLIA FASHION LIBRARY
Delve into the captivating narrative of fashion through the Jolia Fashion Library, an expansive resource that transcends the conventional boundaries of style exploration. Immerse yourself in a treasure trove of curated articles, books, and documentaries, offering a comprehensive insight into the evolution of fashion, design, and the cultural influences that have shaped the industry.
The Jolia Fashion Library goes beyond a mere collection of historical documents; it is a carefully crafted journey through the annals of fashion history. Discover the iconic designers whose visions revolutionized the industry, explore the cultural movements that inspired sartorial shifts, and gain a deeper understanding of the intricate artistry that defines each Jolia creation. This resource is designed not only to educate but also to ignite a passion for the art of fashion, ensuring that every visit to the Jolia Fashion Library becomes a transformative and enlightening experience.

22) THIRD-PARTY LINKS
The Website may feature links to External Sites or third-party websites for your convenience. However, please note that these links should not be interpreted as an endorsement by us of the content found on these External Sites. The content on these External Sites is generated and maintained by third parties, and you should contact the respective site administrators for such External Sites.
We cannot be held accountable for the content provided on External Sites linked from our website, and we do not assert or guarantee the accuracy or completeness of the information available on these External Sites. It’s crucial to exercise caution when downloading files from these External Sites to safeguard your computer against viruses and other potentially harmful programs. If you decide to access the linked External Sites, you do so at your own discretion and assume any associated risks.

23) JOLIA IMMERSIVE FASHION EXPERIENCES
Embark on a revolutionary journey through the digital realm with Jolia Immersive Fashion Experiences. Leveraging cutting-edge technology, these virtual events redefine the very essence of online shopping. Step into a captivating 3D shopping environment meticulously crafted by JoliaBrand.co, where innovation and creativity merge seamlessly to elevate your digital shopping experience.
Within this virtual space, you have the unique opportunity to explore our collections in unprecedented detail. Engage with the products on a whole new level as you virtually try on items, allowing you to visualize the fit, feel, and style before making a purchase. Immerse yourself in an environment where each product comes to life, and the boundaries between the digital and physical worlds blur. Jolia Immersive Fashion Experiences embody our commitment to pushing the boundaries of innovation, ensuring that your online shopping journey is not just convenient but also a delightful and immersive encounter with the world of Jolia.

24) JOLIA CULTURAL FUSION SHOWCASES
Immerse yourself in a celebration of cultural diversity through the enchanting Jolia Cultural Fusion Showcases. Periodically, we curate collections that serve as a canvas for the fusion of artistic influences from different corners of the globe. These showcases transcend mere fashion displays; they are vibrant expressions of the interconnectedness of global artistry.
Each Cultural Fusion Showcase is a curated masterpiece, meticulously combining elements from various cultures to create a harmonious blend of creative expressions. By appreciating the richness and diversity within these collections, you gain a deeper understanding of the cultural tapestry that influences our designs. These showcases go beyond fashion; they are a testament to the beauty that emerges when diverse artistic influences come together. Immerse yourself in this cultural exploration, and let each showcase be an invitation to appreciate the world’s collective creativity through the lens of JoliaBrand.co.

25) JOLIA SUSTAINABLE PACKAGING INITIATIVE
Participate in our shared dedication to sustainability through the visionary Jolia Sustainable Packaging Initiative. At JoliaBrand.co, we are committed to minimizing our environmental impact, and our initiative begins with a conscious choice of eco-friendly packaging materials. Each Jolia package is thoughtfully designed with sustainability at its core, ensuring that your order reaches you with the least possible ecological footprint.
Our commitment to sustainable packaging extends beyond the mere use of eco-friendly materials. We strive for a holistic approach that considers every aspect of the packaging process, from design to disposal. By choosing Jolia, you actively contribute to the preservation of our planet, making a statement for sustainable practices in the world of fashion. Join us in this eco-conscious journey, where every package reflects not just our commitment to style but also our responsibility towards the environment.

26) PERSONAL INFORMATION AND PRIVACY POLICY
By visiting or utilizing this Website, you agree to the utilization, storage, and handling of your personal information as stipulated in our Privacy Policy.

27) JOLIA ARTISAN INNOVATION HUB
Ignite a spark of creativity and innovation within the vibrant space of the Jolia Artisan Innovation Hub. This digital platform stands as a dynamic collaborative space, specifically curated to empower artisans in their creative pursuits. The hub is more than a virtual workspace; it is a nurturing environment where artisans can seamlessly share ideas, engage in collaborative projects, and access valuable resources to enhance their craft.
Within the Jolia Artisan Innovation Hub, artisans are encouraged to explore new techniques, push the boundaries of traditional craftsmanship, and foster a strong sense of community. The hub is a testament to our commitment to supporting artisans beyond the creation of physical products; it is an investment in their growth and development. Join us in this journey of exploration and creativity, where the boundaries of innovation are constantly pushed, and the artistry of each artisan is celebrated in the collaborative spirit of the Jolia community.

28) ERRORS, INACCURACIES, AND OMISSIONS
We have made every effort to ensure the accuracy and completeness of the information presented on this Website. However, we regret any errors or omissions that may have occurred. Please be aware that we cannot offer any warranty or assurance regarding the absence of errors, suitability of the Website for your specific needs, uninterrupted access, rectification of defects, or the absence of viruses or other potentially harmful elements. We do not provide any explicit or implicit warranties, including but not limited to fitness for a particular purpose or accuracy, and we cannot ensure the complete functionality or reliability of the Website.

29) DISCLAIMER, LIMITATION OF LIABILITY
The Website and its services are provided on an “as is” and “as available” basis, without any express or implied warranties. We cannot guarantee the absence of errors, viruses, malware, or other harmful elements on the Website, nor can we assure uninterrupted operation. We explicitly disclaim all warranties, including but not limited to title warranties, merchantability, non-infringement of third-party rights, and fitness for a particular purpose. We shall not be liable for any incidental, consequential, or substantial damages, lost profits, or losses of data or business disruption resulting from the use of, or inability to access and use the Website or its content, even if we have been advised of the possibility of such damages.
The Website may contain technical inaccuracies, typographical errors, or omissions, for which we are not responsible unless required by applicable laws. Please note that information about specific services on the Website may not be available in all locations. We reserve the right to make changes, corrections, or enhancements to the Website at our discretion and without prior notice.

Disclaimer of Warranties

We do not provide any warranties, whether expressed or implied, concerning the services we provide. This includes, but is not limited to, warranties of merchantability, fitness for a specific purpose, peaceful enjoyment, or non-infringement. We do not warrant that our services will fulfill your requirements or operate without errors, interruptions, or defects. You assume all liability for any potential damages resulting from your utilization of our services. The loss, damage, or unavailability of any information you share through our services is your sole responsibility, and we recommend maintaining backup copies of your shared information.

Disclaimer of Accuracy

We do not assure the accuracy of any information, content, suggestions, or materials offered through our services. We disclaim all responsibility for errors or other inaccuracies in the provided information.

Disclaimer Regarding Third Parties

We do not make any explicit or implied representations, warranties, or guarantees concerning any third-party services or advice provided by third parties.

While we make every effort to maintain the smooth operation of our website, we cannot be held accountable for temporary unavailability caused by technical difficulties beyond our control. If you have inquiries or need additional information regarding our website’s disclaimer, please contact us at Info@joliabrand.co.

30) COPYRIGHT AND TRADEMARK
The Content available on the Website, encompassing software, text, graphics, images, designs, sound recordings, audiovisual works, and other materials provided by us or third parties, is safeguarded by copyright, trademark, and other applicable laws. Unauthorized utilization of the Content may constitute a breach of these legal provisions. You are solely authorized to employ the Content in accordance with the terms outlined in this Agreement, and no other usage is permissible without our explicit written consent.
In the event that you create a copy of the Content, it is imperative that you retain all copyright and proprietary notices found in the original Content. Transferring, licensing, sublicensing, selling, modifying, or utilizing the Content for any public or commercial purpose, including but not limited to reproducing, displaying, publicly performing, creating derivative works from, distributing, or engaging in any other form of utilization of the Content is expressly forbidden. Furthermore, posting or using the Content on any other website or networked computer environment is strictly prohibited.
Breach of any aspect of this Agreement will result in an automatic termination of your authorization to access and/or employ the Content and the Website, necessitating the immediate destruction of any copies you may have made of the Content. Our trademarks, service marks, and logos exhibited on the Website are our proprietary assets, while other product and service names may belong to third parties. The utilization of Trademarks without our prior written consent for each specific use is forbidden. The Content may not be retransmitted without our explicit written authorization for each distinct instance.

31) INDEMNIFICATION
By accessing or utilizing the Website, you hereby agree to protect, indemnify, and absolve us, along with our officers, directors, employees, successors, licensees, and assigns, from any claims, actions, or demands, which may encompass reasonable legal and accounting fees, stemming from your violation of this Agreement or your improper utilization of the Content or the Website. We will promptly notify you of any such claim, lawsuit, or legal proceeding and will provide assistance, at your expense, in defending against any such claim, lawsuit, or legal proceeding.
Nevertheless, we reserve the prerogative, at your cost, to take on the exclusive defense and management of any matter subject to indemnification pursuant to this section. Furthermore, you consent to cooperate with us in the defense of such matter in any reasonable manner we may request.

32) MISCELLANEOUS
SEVERABILITY

In the event that any provision of these Terms is deemed unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary to ensure that the Terms remain in full force and effect and are enforceable.
TERMINATION
Term. The Services provided to you may be canceled or terminated by us at any time, with or without cause, upon written notice. We shall have no liability to you or any third party due to such termination. Termination of these Terms shall result in the termination of all your Services.
Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.
ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties hereto concerning the subject matter contained in this Agreement.

GOVERNING LAW AND JUDICIAL RECOURSE
The terms herein shall be governed by and construed under the laws of Lebanon without giving effect to any principles of conflicts of law. The Courts of Lebanon shall have exclusive jurisdiction over any dispute arising from the use of the Website.

FORCE MAJEURE
We shall have no liability to you, your users, or any third party for any failure to perform our obligations under these Terms if such non-performance arises as a result of an event beyond our reasonable control, including, without limitation, an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other force majeure event.
ARBITRATION
For any claim arising between you and www.joliabrand.co (excluding claims for injunctive or other equitable relief), the party seeking relief may choose to resolve the dispute cost-effectively through binding non-appearance-based arbitration. The party electing arbitration must initiate such arbitration through an established alternative dispute resolution (“ADR”) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration will be conducted by telephone, online, and/or be solely based on written submissions, the specific manner will be chosen by the party initiating the arbitration; (b) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties, and (c) if an arbitrator renders an award, the party receiving the award may enter any judgment on the award in any court of competent jurisdiction.
ASSIGNMENT
We shall have the right to assign/transfer this agreement to any third party, including our holding, subsidiaries, affiliates, associates, and group companies, without obtaining any consent from the User.

CONTACT INFORMATION
If you have any questions about these Terms, please contact us at Info@joliabrand.co.